Core Requirements:

1. 4+ years Application Development
2. 2+ years Web Development using PHP
3. 3+ years MYSQL Development
4. 1+ years Design and Architecture of Internet-based applications
5. Strong English communication skills

Preferred Qualifications:

1. 4 year Bachelor Degree or a relevant combination of education and experience
2. Ideal candidate would have 2+ years ASP.NET (C#/VB.NET) and MS SQL experience
3. HTML/CSS/DHTML, Client Side Scripting
4. Ajax, XML Web Services
5. Understanding of Agile or Scrum Methodologies
6. Sound professional skills including time and priority management
7. Excellent verbal, written, and listening communication abilities
8. Solid problem solving/analytical abilities
9. Proven ability to work independently with limited supervision and with other department personnel

EOE

Terenine offers equal employment opportunity to all applicants, regardless of race, religion, gender, age, national origin, citizenship, or disability.

Position Summary: The Quality Assurance Engineer II will provide usability and testability input to the design process, design and execute test cases and procedures for specific components of a larger project, and create, review, maintain, and execute test procedures.  This position is ideally suited to a pro-active Agile Tester / Test Analyst with experience of working in a fast-paced, dynamic environment. You will need to be able to contribute to the project from inception to delivery and add value at all stages. It is essential that you understand and have worked within an agile development structure, have strong analytical & problem solving skills as well as strong communication skills.

Essential Functions:

1. Work with product owners to establish acceptance tests and communicate with developers these requirements.
2. Integrate with a cross-functional agile team.
3. Write clear and concise defects reports.
4. Validate defect fixes across multiple environments.
5. Maintain and enhance testing suites and procedures.
6. Participate in daily Scrum meetings and represent Quality team.
7. Working knowledge of unit, integration, regression, user interface automated testing.
8. Ability to test at an API level such as via Web Services, JMS Queue, or other back-end services.
9. Shows creativity and initiative to improve product coverage and effectiveness.
10. Create and maintain documentation for quality assurance procedures.
11. Strong Black Box testing experience with complex and functionality-rich applications.
12. Perform other duties as assigned to ensure the success of the team and the organization.

Preferred Qualifications:

1. 3-5 yrs Software QA Experience & a BS degree or higher in a related field or an equivalent experience / education combination.
2. Experience in Agile/Scrum software development.
3. Full understanding of Product SDLC and how QA plays a role in that cycle.
4. Experience in Creating Test plans and test cases for a project and executing those tests.
5. Experience with API & Web services testing.
6. Ability to work at both detailed and abstract levels.
7. Must be familiar with testing Internet applications.
8. Experience with writing and running queries against structured databases.
9. Ability to analyze a situation, define and implement a process and refine that process where needed.
10. Self-starter with great interpersonal skills and creative problem solving skills.
11. Excellent written and verbal communication skills.
12. Experience with automated testing tools and VB scripting or other languages a plus.
13. Must be a problem solver and be able to handle multiple and changing priorities.

EOE

Terenine offers equal employment opportunity to all applicants, regardless of race, religion, gender, age, national origin, citizenship, or disability.

Position Summary:
Storage administrators are experts in safeguarding data and making it continuously available. The storage administrator must accurately allocate capacity, while keeping a keen eye on future demand.

Essential Functions:
Will lead and assume all responsibility for the Storage tower. Responsibilities include Storage outage troubleshooting, daily engineering and architecture. Will be actively involved in all Storage configuration changes. Will require intimate knowledge of SAN and backup systems such as Fibre Channel, iSCSI, and InfiniBand.

Qualifications:
Must have at least 7+ years of managing enterprise SAN infrastructure, Backups and Recovery operations.

EOE
Terenine offers equal employment opportunity to all applicants, regardless of race, religion, gender, age, national origin, citizenship, or disability.

Position Summary: 
Terenine, a rapidly growing Technological Company in Chattanooga, TN, is currently hiring a TFS Administrator.

Essential Functions:
The successful candidate must be experienced in a variety of TFS Administrative concepts, such as TFS Installation, Monitoring, Reporting, User Administration, Project Administration, and Security. The candidate must also possess knowledge of advanced .NET build and deployment processes.

Skills Required:
Good communication skills are required. The candidate will work as a member of an agile team, and work closely with Software Architects and Network Engineers.

Experience Required:

1. MSBuild Scripting
2. Powershell Scripting
3. MSBuild Community Tasks
4. SSRS, SSIS, and SSAS Deployment
5. SQL Server Deployment
6. Visual Studio 2008 DB Pro
7. Active Directory and NTLM Authentication
8. SAS 70 Compliance
9. Continuous Integration & Automated Testing

EOE
Terenine offers equal employment opportunity to all applicants, regardless of race, religion, gender, age, national origin, citizenship, or disability.

Position Summary:
The Data Warehouse Developer will be responsible for building and supporting Data Warehouse and Business Intelligence Applications for various initiatives within the organization.

Essential Functions:

1. Build SSIS Master & Child packages for ETL load
2. Comfortable writing T-SQL, PL/SQL code (complex stored procedures) for a various purposes like report creation, data transformation, etc.
3. Proactively diagnose research and resolve SQL and database-related faults and performance problems
4. Develop and maintain existing Management Information System Reports (mostly in SSRS)
5. Develop ETL specifications, source to target mapping and other documentation required for ELT development. Ensures appropriate documentation is completed and stored in the repository database
6. Develop test cases and plans, and assist with system testing

Experience Required:

1. 3+ years experience in IT in Data Warehousing, Business Intelligence and Database Related Development
2. 3+ years Database development Experience (T-SQL or PL/SQL).  Comfortable with writing, debugging and testing complex stored procedures, especially in SQL Server
3. 2+ years experience in any major ETL Tool ( Informatica, IBM Datastage, SSIS). Comfortable developing, debugging and testing ETL packages, especially SSIS
4. 2+ years experience in any major BI Tool (Cognos, Business Objects, SSAS). Comfortable developing, debugging and testing multi-dimensional cubes, especially SSAS
5. 2+ years experience in authoring reports using SSRS, Crystal or Actuate

EOE
Terenine offers equal employment opportunity to all applicants, regardless of race, religion, gender, age, national origin, citizenship, or disability.

Position Title: Project Manager A

Position Summary:
The Senior Project Manager will be responsible for taking leadership as the key PMO role in our organization and be responsible for all aspects of project management from client engagement to implementation and acceptance including documentation, project scope, schedules, resources, quality control, cost management, change management and technical leadership.

Essential Functions:

• Extensive experience in IT project management, understand of the Managed Services business model and a working knowledge of systems and software development.
• Strong interpersonal and communication skills.
• Recognize, negotiate, and document changes in scope.
• Interface with and manage client expectations.
• Translate project objectives into detailed project requirements and tasks.
• Assist in the writing of comprehensive documentation including Statements of Work, Business and Technical Requirements documents.
• Develop project schedules, resource plans, status reports and contribute to the effectiveness of a team that integrates multiple functions and disciplines.
• Conduct project meetings, provide meeting minutes if technical writers are not present, set and manage client expectations by escalating issues and changes when appropriate.
• Work in close conjunctions with the Engineering Manager and Service Manager to interface with all areas affected by the project, including internal and external client stakeholders, service organizations, vendors and implementation partners.
• Manage and review project deliverables and milestones for accuracy, apprises management of issues effecting project status and proposes solutions to same.
• Ensure satisfactory acceptance at end of project.
• Create and support standards, processes and procedures necessary to produce deliverables in conjunction with ITSM office.
• Applies significant knowledge of industry trends and developments to improve service to our clients.
• Recognize system deficiencies and implements effective solutions.

Skills Required:

Experience Required.

• BS in Computer Science
• Knowledge of ITSM desired
• Hands on experience with MS Project; specifically, creating project plans, loading resources, Critical Path optimization, report generation and reconciliation.
• 3-5 years documented project management success

EOE
Terenine offers equal employment opportunity to all applicants, regardless of race, religion, gender, age, national origin, citizenship, or disability.

Position Summary
We seek an accomplished and “hands-on” Network Engineering Director with established management and collaborative strength (within IT, Vendor, Outsourcing and Stakeholder communities), capable of providing immediate technical and managerial expertise within support, planning, and production while setting direction for a global enterprise focused on managed services growth.

Essential Functions:
Will have strategic and tactical responsibilities for CISCO and Force 10 (SAN, WAN, LAN, F5, etc.) Voice/Data Network Management, Network Hardware, Network Engineering and Planning/Implementation, functioning as the SME(Subject matter expert)

1. Install all new hardware, systems and software for networks.
2. Install, configure, maintain network services, equipment and devices.
3. Plans and supports network infrastructure.
4. Documents network problems and resolution for future reference.
5. Monitors system performance and implements performance tuning.
6. Manage, permissions, email, anti-virus, anti-spam.
7. Requires a thorough knowledge of networking.
8. Strong analytical abilities and professional office experience needed.
9. Managing email, anti-spam and virus protection
10. Monitoring network usage
11. Suggesting and providing IT solutions to business and management problems
12. Ensuring that all IT equipment complies with industry standards
13. Analyzing and resolving faults, ranging from a major system crash to a forgotten password
14. Undertaking routine preventative measures and implementing, maintaining and monitoring network security, particularly if the network connects to the internet
15. Providing training and technical support for users with varying levels of IT knowledge and competence
16. Supervising other network staff
17. Ensure all networks are properly documented
18. Ensure all network equipment is properly backed up
19. Working closely with other departments/organizations and collaborating with other IT staff.
20. Planning and implementing future IT developments and undertaking project work.

Skills Required:
Should have a “solid” background within Cisco Routers, Switches, BGP, HA configurations with strong written and verbal communication skills.

Experience Required.

1. Certifications: MCSE, CCNP, CCDP, CCIE, CNE
2. Education: Bachelor’s Degree in Computer Science, Information Technology or similar
3. Systems: Windows, Cisco Systems, UNIX, Linux, Force10, Fortinet
4. Networking: Switches, Routers, Hubs, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM, PPP, MPLS

EOE
Terenine offers equal employment opportunity to all applicants, regardless of race, religion, gender, age, national origin, citizenship, or disability.

Rapidly Expanding IT Solutions Company has Growth in Mind

CHATTANOOGA, Tenn. – Building an IT company from the ground up is a lengthy proposition, but seemingly overnight Terenine Technology Solutions has emerged as Chattanooga’s most technologically advanced IT services company and will be the region’s only certified Tier III Data Center available to the public.  For eight years, the Chattanooga-based company has been providing affiliated businesses worldwide with IT solutions that yield business efficiencies and cost reduction. Now, Terenine is offering its managed services business, which has only been available privately, to small and mid-sized businesses. The rapidly expanding company is currently hiring technology management and support positions and expects to grow 5x by 2015.

Terenine began as the IT division of a group of privately held businesses.   Eventually, Terenine (previously known as Basenine) grew into its own business under the same holding company. In recent years, Terenine began to explore opportunities for expanding its offerings to other non-affiliated businesses, as the cost for building one of the most technologically advanced IT infrastructures in the Southeast had already been assumed by the company’s existing clients.

The IT company has a Tier III certifiable data center and two additional high-redundancy data centers at its Riverside Drive campus. The company is undergoing rigorous reviews to complete its Tier III certification, a designation granted only by the Uptime Institute after meeting stringent redundancy and security standards. The designation ensures added levels of protection and security to ensure business continuity.

“Only Tier III and Tier IV certified data centers can concurrently maintain data and systems without the slightest hint of interruption. That means we can keep services online while maintaining or even losing any other part of the infrastructure,” said Vice President of Managed Services John Shelley. “When our certification is complete, Terenine will be the only IT provider in the Chattanooga or the region to have earned the designation.”

Economic realities have brought a new focus on the true cost of ownership for an organization’s IT infrastructure. In an era when small and mid-sized companies must control costs while securing the technology to remain competitive, company leaders are turning to companies like Terenine for managed IT solutions. Through Terenine’s “Cloud Computing” and virtualized data center offerings, businesses can secure access to advanced technologies while achieving continual uptime and security they could not otherwise afford.

“In today’s economy, smaller companies must utilize all of their resources to build business,” said Vice President of Sales and Marketing John Painter. “Companies are finding that the economies of scale, the ability to dial-up or dial-down their technology needs according to their business demands, can mean the difference between earning a critical new piece of business or deciding to implement layoffs. That’s where we come in.”

Core Requirements:

1. 4+ years Application Development (primarily using Microsoft Technologies)
2. 2+ years Web Development in ASP.NET (c#/vb.net)
3. 3+ years SQL Server 2000/2005 Development (2008 experience desirable)
4. 1+ years Design and Architecture of Internet-based applications
5. Strong Object-Oriented Development Skills
6. Strong English communication skills

Preferred Qualifications:

1. 4 year Bachelor Degree or a relevant combination of education and experience
2. Ideal candidate would have PHP and preferably PHP to .NET migration experience;
   MySQL and preferably MySQL to MS SQL migration experience
3. MCAD/MCSD/MCPD certification
4. HTML/CSS/DHTML, Client Side Scripting
5. Silverlight development or strong desire to learn Silverlight
6. Ajax, XML Web Services
7. Understanding of Agile or Scrum Methodologies
8. Sound professional skills including time and priority management
9. Excellent verbal, written, and listening communication abilities
10. Solid problem solving/analytical abilities
11. Proven ability to work independently with limited supervision and with other department personnel

EOE

Terenine offers equal employment opportunity to all applicants, regardless of race, religion, gender, age, national origin, citizenship, or disability.

Position Summary: We’re seeking you: A creative, Senior DBA who will lead the database team responsible for supporting our current MySQL infrastructure and design.? This will include database design and architecture for existing and new initiatives, database monitoring, tuning, and capacity planning for production systems.? This is a great opportunity to pull from your architecting and design experience to help us build cutting-edge and scalable solutions.

Essential Functions:

1. Working directly with developers on related database initiatives, and validating the scaling model and application performance

1. Reviewing schema design and data definitions for production systems
2. Evaluating and recommending database hardware and software
3. Monitoring and performance tuning of production database systems
4. Ensuring all maintenance, system integrity, capacity, scalability and space requirements for Terenine database environments are met
5. Setup, monitor, and tune data replication between multiple, geographically disperse slave machines

Preferred Qualifications:

1. 5+? years experience with databases in a production environment

1. Previous experience high transaction and 10+? database server environments
2. Knowledge of various database replication and clustering methods
3. Experience with horizontally scaling databases in a HA environment
4. Solid understanding of major components in relational database architecture
5. Experience in database backup, restore and disaster recovery procedures
6. Experience with analyzing and tuning databases for performance and efficiency
7. Skills in at least one of the following: Shell Scripting, Perl, or PHP
8. Expert troubleshooting skills and abilities
9. Ability to effectively interface and communicate with engineering teams
10. Business savvy; an understanding of how our actions affect the business
11. Experience with multiple database platforms especially MSSQL
12. Knowledge of and/?or previous experience with Linux or UNIX
13. Basic understanding of PHP
14. Bachelors degree in technology, engineering, or one with a mathematical focus

EOE

Terenine offers equal employment opportunity to all applicants, regardless of race, religion, gender, age, national origin, citizenship, or disability.

Job Summary:
Terenine Technology Solutions is seeking Account Representatives in the following locations: Atlanta, GA; Nashville, TN and Birmingham, AL. The opportunity requires experience selling Managed IT Services across a broad spectrum of organizations including small, medium and large companies. Candidates will require and must be well-versed in the art of complex selling by utilizing proven solution/consultative selling methodologies and skill sets. This professional must be extremely proficient in prospecting, networking, and relationship building throughout client organizations to include all C-level executives. The selected Sales Professional must be an assertive over-achiever with strong communications skills and a consistent track record of increased sales.

Responsibilities:

• Target Sales Market: Small/up to $100m, Medium/up to $1b, and large companies $1b+
• Target Profile: Organizations with IT Mission Critical Infrastructure (Servers, storage, Networking, etc.) and Mission Critical applications/data

Product and Services:
Managed IT Services to include (but not limited to):

• Outsourced Data Center Infrastructure Resources (Servers, Storage, Networking)
• Virtualization solutions and related services
• Hosting Services: Application, DB, Web, etc.
• Monitoring and Management services
• Network Security, Data Networking, Internet services
• Disaster Recovery and Business Continuity related services
• Data Center Co-location services
• IT Professional Services

Qualifications:

• A minimum of 5 years in selling outsourcing information technology/managed services
• Track record of closing and managing large contract deals
• Technical skill set to understand and the ability to articulate the advantages and value of IT Managed Services offerings
• Completion of a structured sales training program

Degree Required:

• BA / BS Degree

Preferred Qualifications:

• Successful track record of meeting and exceeding sales quotas within an organization that sells managed IT solutions
• Strong current network base
• Excellent networking and account penetration skills
• Ability to penetrate and leverage C-level contacts
• Very high level of skill in oral and written communications
• Strong commitment to quality and service
• Knowledge and understanding of businesses in the Chattanooga and outlying markets
• Strong interpersonal skills and desire to work in a dynamic and fast-paced environment
• Outstanding time management skills
• Willing to learn and adapt as necessary to accommodate changes in industry and company directions
• Great references

EOE
Terenine offers equal employment opportunity to all applicants, regardless of race, religion, gender, age, national origin, citizenship, or disability.

The Uptime Institute is responsible for defining the tiered data center standard and they are the recognized authority for Tier certification.  More importantly, by following the Uptime Institute’s stringent set of requirements and certification process executives can rest assured that a facility can meet availability requirements as evaluated by the vendor-independent third party.  Data center tier or criticality is measured at four levels:  1. Tier I  (Basic Site Infrastructure); 2. Tier II (Redundant Site Infrastructure Capacity Components); 3. Tier III (Concurrently Maintainable Site Infrastructure); and 4. Tier IV (Fault Tolerant Site Infrastructure).

So, let’s take a look at what it takes to meet the Uptime Institute’s standards.  First of all, there is no checklist an engineering group can use as a formulaic cheat sheet.  Instead, there are lists of required guidelines that data center designers must employ in order meet the Institute’s standards.  The use of guidelines enables the Institute to remain vendor agnostic while conveying the necessary requirements.  At Terenine, we are primarily interested in meeting the Tier III standard, and in this article we’ll focus on that.  The Uptime Institute’s white paper, “Data Center Site Infrastructure Tier Standard:  Topology,” specifies the requirements data center designers must follow and so we’ll summarize the information.

A Tier III data center must have a concurrently maintainable site infrastructure.  In other words, Terenine must be able to perform maintenance on any piece of infrastructure equipment without harming or hampering computer equipment operation.  That sounds easy until we look under the covers at what such an infrastructure needs in order to fulfill that requirement.

Servers, network equipment, IDS/IPS systems, SAN systems, and SAN switches put out heat.  They put out a LOT of heat.  Naturally, these warm natured creatures prefer cool environments and tend to get angry if they’re residing in a hot data center (to put it another way, the systems crash and the phone at the help desk will ring nonstop).  To aid in understanding the cooling requirements of the systems to be provisioned in a data center each has BTU (how much heat they output) specifications.

The manufacturers provide these specifications so data center designers can create a sensible cooling environment and when aligned with Tier III standards, the air conditioning system requirements must meet peak demand during any maintenance operation.  A sensible cooling environment, which meets peak demand means that the data center was designed to meet a specific capacity for cooling and past that capacity, the data center is considered overloaded (and can’t meet Tier III requirements).  The second part of that requirement is that the system must be able to provide sensible cooling during any maintenance operation.

So, let’s say that one of the data center CRAC (computer room air conditioner) units has a Freon leak.  In addition to posing a potential ozone threat, the unit will need to be taken offline and serviced in order to restore it to a normal operating condition.  Without another separate CRAC system which can fully meet the data center’s sensible cooling requirements, some or most of the server systems in the data center will need to be taken offline in order to ensure they don’t overheat and malfunction.  According to Tier III requirements, taking the server systems or other IT systems offline because of maintenance on a single infrastructure system (in this case, the CRAC unit) is unacceptable.  Instead, the standard compels the certified organization to have a second unit, which can completely handle the data center’s sensible cooling requirements.

It is easy to see that this approach to data center design can quickly get expensive.  Especially, once one realizes that this redundancy requirement applies not just to cooling systems, but also to every aspect of the infrastructure critical in supporting availability to the IT systems.  UPS (uninterruptible power supply) systems must be physically redundant and individually able to sustain the data center’s peak capacity power requirements.  PDU (power distribution unit) systems must deliver power over redundant mutually exclusive paths in order to ensure maintenance on one PDU system cannot affect the other.  Furthermore, primary power supplying all of the operations must come from separate providers.  The Uptime Institute considers primary power to come from engine-generator (or powertrain) systems which may be operated indefinitely aside from the local utility power grid.  In order to have separate primary power systems, the data center would have to have a minimum of two systems where either single system could assume complete responsibility for infrastructure operations.

Tier requirements are at best met by whatever is the weakest system in place.  For example, every piece of equipment in an infrastructure may fulfill Tier III requirements, but the cooling system is overloaded.  As a result, it is no longer a Tier III compliant data center; instead, it would be a Tier II data center.  This can be a painful realization to organizations that have spent hundreds of thousands or even millions of dollars on data centers in order to certify them compliant to a specific criticality.

The Uptime Institute does not provide or certify any intermediate levels to their specified Tier criticalities (in other words, no Tier 2.5, or Tier 3.14159…, etc).  This often causes data center providers heartburn after they have sunk millions of dollars into building an amazing infrastructure, only to discover they overlooked something and now it will certified at a Tier lower than they were expecting.  Human nature, being the way it is, quickly leads their marketing departments to start referring to their data centers with nonstandard, beer commercial-like descriptions:  Tier II Lite, Tier III Ultra, and Tier IV with Less Carbs!

One of Terenine’s core tenets is “Truth in Advertising.”  We have based our data centers on standardized concepts and specifications.  And, we believe others should do the same.  Euphemistically describing a data center, systems operation, or single piece of operating equipment will potentially mislead those who place their trust in our multimillion-dollar data centers and data system operations.  We make the commitment that our clients will always be well-informed of our abilities and operating capacities and at no point mislead to place faith in pretty advertising gimmicks.  Our engineers always design and implement our facilities according to the highest accepted standards, and of that, we are proud.  This is our standard and we make no excuse when naming our capabilities.

Terenine Managed Services will make its 2010 debut in the month of January with a full-scale launch event to include a ribbon cutting ceremony, an open house, guided tours, executive presentations, and of course, food! Finally, we get to show off all the hard work that has been going on behind the walls of the Brighthouse building on Riverside Drive. You’ll quickly understand the reason for our excitement, as you tour our “world-class” data centers built to handle the most demanding Enterprise IT requirements without the Enterprise cost!

Watch for information on the specific date/time for these events. Merry Christmas and a very Happy NEW Year!